» Support Information

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General Support

If you are currently under a support contract, please login to the support system by using the form to the right.

Support services for the MagicMail Server software are backed by LinuxMagic's own development and support team. LinuxMagic is a premier Linux Support House, and has over 10 years of experience dealing with ISPs, Telcos, and high volume email servers. With their expertise in security, and other related technologies, LinuxMagic is proud to have a reputation built not only on expertise, but on customer satisfaction.

For non-emergency commercial support please contact our support department at support@magicmail.com.

Support Emailsupport@magicmail.com

You can also call our support line for a free 15 minute call per incident which is included in our support contract. For emergency 24/7 support please call our emergency telephone support line at:

Support Phone Number (604) 682-0300

Support Extensions

The MagicMail Server software comes with a one-year support package included. This support includes free quarterly updates to the system, as new features are released, as well as support for the product itself. All support is delivered by LinuxMagic, no matter what reseller you purchased your support package from. To extend your support package, please contact our sales department at sales@magicmail.com